Limited Warranty
Villa International products are warranted against defects in material
and workmanship. This warranty applies to the original purchaser
only and does not apply to a failure resulting from intentional damage,
accidents, negligence, improper cleaning, exposure or unreasonable
use. Villa will not be responsible for loss of time or use of vehicle
or any other consequential expenses.
Lifetime Limited Warranty
Subject to the warranty limitations stated above and available only to
the original purchaser, Villa warrants the frame against failure or
breakage under conditions of ordinary use.
One-Year Limited Warranty
Subject to the warranty limitations stated above and available only to
the original purchaser, this one-year limited warranty applies to the
springs, cushion materials, upholstery fabrics, leather, and any metal
mechanical parts. These items are guaranteed to be free of manufacturing
defects for a period of one year.
Should a warranty issue arise, please contact our warranty department
at (562) 404-8111 for instructions and procedures. Evidence of ownership
such as a sales invoice or other document of purchase will be required.
All repairs covered under warranty will be made free of charge and will
be completed within a reasonable time after Villa has received the defective
merchandise. If the merchandise
is to be returned, the Villa warranty department will issue a return
authorization number that should be referenced with your package.
The original purchaser will be responsible for the packing and the transportation
charges to and from the Villa factory. Our address is:
Villa International
Attention: Warranty Department
13760 Midway St.
Cerritos, California 90703
Telephone: 562-404-8111
FAX: 562-404-7785
|