Q. What’s the best way to order
Villa International furniture for my RV?
A. Villa
International makes it easy to order custom made furniture with
our simple three step EasyGuide© order form. Simply print
out the form from our web site and follow the instructions for
selecting the style, measurements and options for the piece that
fits your exact needs. If you ever have any questions, or need
additional advice, you can always call us
at 562-404-8111.
Q. Does it cost more if I need to change the dimensions of the
sofa I like?
A. In our experience, no single sofa size can fit every customer’s
needs. That’s why we make it easy to customize our sofas
and j-lounges. Each is built to a pre-specified height and depth,
then we leave the width up to you. This customizable width comes “standard” with
all of our sofas and lounges, at no extra charge.
Q. How can I tell if the furniture I’m looking at on the
web page will fit in my RV?
A. The first step is to print out a copy of Villa International’s
EasyGuide© order form. With this form in hand, you’ll
need to make three measurements of the area where you want the
furniture to go: Height, Depth and Width. Make sure that you have
enough room for the pre-specified height and depth indicated on
the form. (If you don’t, please call us to discuss possible
solutions.) Then simply write in the desired width on the space
provided on the form.
When you take your measurements, be careful to note any obstructions
that might exist, such as a heater, wire harness or speakers. Is
there a windowsill behind the area for your sofa? Will your recliner
need to fit on a slide-out? If you’d like some space between
the furniture and a wall, make sure you allow for that as well.
Q. What’s the difference between height, width and depth?
A. Height is the distance from the floor to the highest point
of the furniture, usually the top of the seat back cushion. Note
that the hard frame of a sofa or recliner is generally a few inches
lower than the cushion, providing additional clearance for potential
obstructions such as window sills.
Width is the distance from one end of the piece of furniture to
the other, from left to right. Depth is the distance from the back
of the piece of furniture to its front.
Q. What guarantees do
you have on the furniture itself?
A. All
of our furniture comes with a lifetime frame guarantee. If there
is ever a failure in the workmanship of one of our products, for
as long as you own it, we will repair or replace it at no charge.
Our cushion materials, springs and other mechanical parts
come with a one-year guarantee against manufacturing defects. For
complete warranty information click
here.