Frequently Asked Questions
Villa International makes it easy to order custom made furniture with our simple three step EasyGuide order forms. Simply print out the form from our web site and follow the instructions for selecting the style, measurements and options for the piece that fits your exact needs. If you ever have any questions, or need additional advice, you can always call us at 562-404-8111.
In our experience, no single sofa size can fit every customer’s needs. That’s why we make it easy to customize our sofas and j-lounges. Each is built to a pre-specified height and depth, then we leave the width up to you. This customized width comes “standard” with all of our sofas and lounges, at no extra charge.
Our crafters build each piece of furniture step-by-step, from the frame up. Because we build everything by hand, we have the flexibility to alter the width of your sofa to suit your specific needs.
The first step is to use Villa International’s EasyGuide order form. With this form in hand, you’ll need to make three measurements of the area where you want the furniture to go: Height, Depth and Width. Make sure that you have enough room for the pre-specified height and depth indicated on the form. (If you don’t, please call us to discuss possible solutions.) Then simply write in the desired width on the space provided on the form.
When you take your measurements, be careful to note any obstructions that might exist, such as a heater, wire harness or speakers. Is there a windowsill behind the area for your sofa? Will your recliner need to fit on a slide-out? If you’d like some space between the furniture and a wall, make sure you allow for that as well.
Height is the distance from the floor to the highest point of the furniture, usually the top of the seat back cushion. Note that the hard frame of a sofa or recliner is generally a few inches lower than the cushion, providing additional clearance for potential obstructions such as window sills.
Width is the distance from one end of the piece of furniture to the other, from left to right. Depth is the distance from the back of the piece of furniture to its front.
Absolutely, yes. The product sections of our web site list the many options available in each of our product categories. Check the boxes on the order form for the particular features you are interested in.
Villa International furniture can be found in the finest coaches on the road today. Ask your local dealer which models currently carry the Villa brand to see how our furniture looks “in action.”
We sure can. Once you’ve narrowed down the fabric choices you are interested in, just give us a call or send us an e-mail. We’d be happy to send you a selection of swatches in the mail.
Certainly. Check with us for details if this is an option you are interested in.
Villa furniture is made specifically for life on the road. There is no need to modify your furniture to suit RV travel – it’s ready to go just as it is. Many people install their furniture themselves, and we’re always here to help you by phone during normal business hours.
Another alternative is to ask your local dealer/service department to install it for you. Most large dealerships will have the knowledge and experience to do the job quickly and efficiently. We can even ship your furniture directly to the dealer of your choice if you’d like.
All of our furniture comes with a lifetime frame guarantee. If there is ever a failure in the workmanship of one of our products, for as long as you own it, we will repair or replace it at no charge. Our cushion materials, springs and other mechanical parts come with a one-year guarantee against manufacturing defects. For complete warranty information click here.
Building High-Quality Furniture Since 1955